Tuition Payment Plan
Cumberland University offers payment plans to accommodate students. Students may choose one of the following three options in order to pay all of their charges in a timely manner. Students with a balance at the end of a semester will not be allowed to continue their education at Cumberland University without special permission from the Vice President for Finance. In the event the account remains unpaid and is referred to a collection agency, the student will be responsible for all collection agency fees and/or attorney fees associated with collection of the student’s account. Student billing statements may be viewed in the student ePortal at http://charlie.cumberland.edu/estudent/login.asp. Click on “My Ledger” and be sure to select the appropriate term (in the top left corner of the page). The Student billing statement will include tuition and fee charges, housing charges if student is living on campus, and pending financial aid. (Please note that estimated loan amount is the amount available. If you have estimated loans, you must see Financial Aid (MH-103) to accept loans and complete loan paperwork before you can make payment or payment arrangements.) Make sure all classes (check “My Schedule” on your ePortal) and all charges on “My Ledger” are correct.
PAYMENT OR PAYMENT ARRANGEMENTS
Payment or payment arrangements must be made before the published deadlines to avoid a late fee or having your schedule dropped. Registration will not be complete and students cannot attend classes until all tuition and fees are paid in US funds or appropriate payment arrangements have been made in the Business Office. All students must have all charges paid or appropriate payment arrangements made prior to moving into a residence hall, participating in academic or athletic activities and functions, or receiving other University privileges.
Payments may be made online by credit card, debit card or electronic check in your ePortal http://charlie.cumberland.edu/estudent/login.asp by clicking on the “Make Payment” button on your ledger. Payments may also be made in person in the Business Office in Memorial Hall, Rooms 109A, 109E, and 109F. Checks should be made payable to Cumberland University and include the student’s University ID number on the face of the check. The University also accepts VISA, MasterCard, American Express and Discover credit or debit cards.
MONTHLY PAYMENTS
Students may make monthly payments by enrolling in the FACTS payment plan. Contracts may be completed online at http://www.cumberland.edu/admissions/financial-aid/e_cashier.html Payments are automatically withdrawn from a checking or savings account, or charged to a credit or debit card on the 5th or the 20th of each month. An enrollment fee of $35 for one semester or $50 for combined Fall/Spring semesters is automatically processed at the time of enrollment. The sooner students enroll in the payment plan, the more options for the number of months to pay are available. Students must have all balances paid before the end of each semester.
THIRD PARTY PROMISSORY NOTE
CU also offers a deferred payment plan to those students whose employer/responsible party has agreed to pay for their classes. Each semester, students must sign a third-party promissory note stating the employer/responsible party will pay the balance upon completion of classes at the end of the semester. These students must also submit a signed statement each semester from their employer on company letterhead outlining the amounts the employer will pay and the requirements (GPA, number of credit hours, etc.). Contact the Business Office at studentbilling@cumberland.edu to arrange for this payment option. Students with a balance of more than one semester in arrears will not be permitted to register for further classes until the account is paid.
STUDENT REFUNDS
If a student has a credit balance after all charges are applied, the student may receive a refund. Refunds cannot be processed until attendance is verified in all classes and loan funds are received. Loan funds are received at various times. Refunds can be processed by electronic funds transfer (EFT) directly to the student bank account or by paper check. The EFT option is the fastest and more convenient method and students will automatically receive an email when the EFT is processed. See instructions below for enrolling in EFT. Paper checks are issued for those not enrolled in EFT and generally take an extra day for processing. Paper checks are available for pick up in the business office for students who are taking classes on campus or by mail to off campus students. Students should check their ePortal to see when a Refund with a check number is posted to their account for pickup.
HOW TO ENROLL IN ELECTRONIC REFUNDS
Login to your ePortal account at https://charlie.cumberland.edu/estudent/login.asp
Select “My Ledger” on the left side of the screen.
Select “Make Payment” on the right side of the screen. (You are NOT making a payment, just accessing the next screen.) Note: If the “Make Payment” is not displayed, please email studentbilling@cumberland.edu.
Select “Enroll in eRefund” on the left side of the screen.
Follow prompts to continue.
If you have any questions or encounter any access restrictions, please email studentbilling@cumberland.edu.
REMINDERS!
The Business Office Staff do NOT have access to student ePortal accounts or student bank information. Once enrolled, all refunds payable to the student will be EFT to the bank account set up. It is not necessary to enroll each semester. You will remain enrolled in EFT unless you withdraw from the process. If your bank account information needs to be updated for any reason, you must make the updates.
If you change your last name after enrolling in EFT, please email studentbilling@cumberland.edu to have your name updated. You may withdraw from EFT at any time by following the same steps above. Refunds to Parents (from PLUS loan funds, etc.) cannot be processed by EFT.
DISCLOSURE STATEMENT
Should any pending credits to a student’s account fail to materialize, or for any other reason a balance due results, the student is responsible for the balance. In the event the account remains unpaid and is referred to a collection agency, the student will also be responsible for all collection agency fees and/or attorney fees associated with collections.