Policy

Refunds

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Document Number: SFS--106
Revision #: 2.0
Document Owner: Director of Enrollment Management
Date Last Updated: 05/25/2018
Primary Author: Executive Director of Enrollment Services
Status: Approved
Date Originally Created: 11/30/2011
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General Description

Description:
Information about refunds relative to Student Financial Services.

Purpose:
Delineation of policy.

Scope:
Students

Responsibility:
Student Financial Services
VP for Academic Affairs
VP of Business and Finance
VP of Enrollment Management
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Requirements

Relevant Knowledge: 
Current University policy
Federal statutes
Local statutes
Standard company policies
Standards of good practice
State statutes

Terms and Definitions:
Additional training
Corrective Action
Loss of privilege, general
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Policy Provisions

1. Refunds

All class change requests or withdrawals from the University must be made through the Office of the Registrar. This must be done by the dates stated in the CU Register.

Students receiving any form of financial assistance who are considering reducing their class load below 12 semester hours should first consult the Director of Financial Assistance.



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Performance Evaluation

Performance Metrics:
Compliance with standard policy and procedure
Compliance with federal mandate

Consequences:
Further training
Loss of privileges
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Subject Experts

The following may be consulted for additional information.

Executive Director of Enrollment Services

VP of Enrollment Management

VP for Academic Affairs

VP of Business and Finance