Maintenance Work Order Requests

Miscellaneous Policies--Maintenance Work Order Requests
Policy

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Document Number: HR--181 Revision #: 1.0
Document Owner: Executive VP Date Last Updated: 07/11/2013
Primary Author: Executive Director of Facilities and Safety Status: Approved
Date Originally Created: 01/24/2012
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General Description
Description: Information about maintenance work order requests relative to HR policy.

Purpose: Delineation of policy.

Scope: All faculty, staff, students, and administrators

Responsibility: Administration
Maintenance and Housekeeping
Executive Director of Facilities and Safety
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Requirements
Relevant Knowledge: In order to comply with this policy you should know:
Current University policy
Terms and Definitions: Additional training

Corrective Action
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Policy Provisions
1. Maintenance Work Order Requests

All requests to the Department of Physical Plant for work to buildings, grounds, and equipment maintenance should be submitted via the electronic request form found on the Intranet. As standard practice, all requests will be acknowledged by the end of the next working day. Additional notification will be provided upon job completion. Work requests will be prioritized based on the following criteria: safety and health, stoppage in work, order of submission, and general need. All requests involving elective improvements or enhancements will require approval of the Executive Director of Facilities and Safety. You may submit maintenance request via the facilities maintenance request bullet located on the front page of the Cumberland University intranet page.

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Performance Evaluation
Performance Metrics: Compliance with standard policy and procedure

Consequences: Further training
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Subject Experts
The following may be consulted for additional information.
Executive Director of Facilities and Safety